How and why does Hacon Containers BV collect personal data?

Hacon Containers BV collects personal data in the course of its activities. In most cases, this concerns data that it requests from the data subject or that the data subject provides voluntarily. Examples include an initial telephone conversation between Hacon Containers BV and a (potential) customer or a situation in which a (potential) customer sends an email to Hacon Containers BV.

Hacon Containers BV processes personal data with the utmost care. Transparency is an essential part of this care. Hacon Containers BV believes it is important that third parties and data subjects understand how it uses personal data and the reasons behind this. That is why it has drawn up this statement. If you have any questions or comments after reading this Statement, please contact Hacon Containers BV. This also applies if you wish to exercise one of the rights described below or if you have a complaint. The full address and name of the contact person can be found at the bottom of this statement.

Who exactly is Hacon Containers BV?

Hacon Containers BV is responsible for the processing of personal data. It is registered with the Chamber of Commerce under number 24348944, located at Bunschotenweg 131 in Rotterdam, and can be reached by telephone at +31 (0)181 263 466 and by email at info@hacon.nl.

Does Hacon Containers BV have a Data Protection Officer?

Hacon Containers BV has not appointed a Data Protection Officer. However, it has designated an employee who serves as the first point of contact for matters relating to privacy and personal data. The full address can be found at the bottom of this statement.

What personal data does Hacon Containers BV process and why do they do so?

Hacon Containers BV processes various types of personal data for various reasons. The data it processes most frequently are:

• Identification details (name, email address, contact person, phone number, Chamber of Commerce number)
• Location data (mailing and/or business address)
• Financial data(bank account number, payment details).

When you visit the Hacon Containers BV website, it also processes other data than those mentioned above. This may include:

• Information about the device, location, software usage and so on.

The primary purpose of this processing is to enable us to enter into an agreement with the customer. To do so, Hacon Containers BV and the customer must be able to communicate with each other. This includes, for example, identifying the customer's requirements and preparing a quotation.

The second main objective is to be able to implement the agreement that has been concluded. This includes, for example, periodic consultations on progress. 

The third main objective is to enable invoicing for the work or services provided, as well as to facilitate payment (and, if necessary, debt collection).

The fourth main objective is to carry out marketing activities with the aim of attracting more customers or increasing brand awareness.

The final main objective is to be able to inform the customer about developments that may be relevant to him or her.

Is Hacon Containers BV permitted to process this data?

Hacon Containers BV processes personal data when necessary to establish or execute an agreement with a customer and/or supplier. This is the case, for example, when a quote is requested, when an order is placed, or when Hacon Containers BV places an order itself. Furthermore, Hacon Containers BV processes personal data if its own interests justify this. This will be the case if it is reasonably impossible for Hacon Containers BV to carry out its activities without processing this data. Finally, in some cases, Hacon Containers BV (also) requests permission to use the data. The legal basis(es) for processing are therefore

• processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.
• That processing is necessary for the purposes of the legitimate interests pursued by Hacon Containers BV (or a third party)
• That the data subject has given consent for the processing

With regard to category (ii), in all cases this concerns processing that is necessary for Hacon Containers BV to be able to provide its services. It simply cannot do its work, communicate, issue quotations, etc. without using the customer's personal data. It therefore has a legitimate interest in such processing. Hacon Containers BV believes that this interest should take precedence when weighed against the interests of the data subject. There are two reasons for this. Firstly, Hacon Containers BV knows from experience that such processing does not generally encounter any objections. Hacon Containers BV therefore takes this as its starting point. Secondly, the fact that Hacon Containers BV does not store the data for longer than necessary. Nevertheless, in order to respect the rights of the data subject as much as possible, Hacon Containers BV only uses the data that is necessary to achieve the purpose. 

With regard to category (iii), consent may be withdrawn at any time without giving reasons.

Will that personal data also end up with others?

In some cases, Hacon Containers BV will share personal data with parties with whom it collaborates. These are known as ‘processors’. Hacon Containers BV has entered into agreements with these processors. These agreements serve to ensure that these processors (just like Hacon Containers BV itself) handle this data with care. For example, under these agreements, the processor is obliged to ensure proper security, to treat the data confidentially, and to destroy the data.

Hacon Containers BV does not intend to share personal data with parties other than processors. At most, it anticipates that, in isolated cases, information may be shared with (another) employee of the customer or with parties that have a direct relationship with the customer. 

Will the personal data remain in Europe?

In this context, we refer to the European Economic Area (EEA). This consists of the EU countries, plus Norway, Liechtenstein, and Iceland. All countries outside this area are considered “third countries.” In some cases, Hacon Containers BV transfers personal data to third countries, in particular the US. This only happens if it has been explicitly established at European level that an adequate level of personal data protection is guaranteed in the country concerned. With regard to the US, we only transfer data to parties that are certified under the EU-US Privacy Shield.

How long will the data be stored?

Hacon Containers BV stores the data it collects for varying periods of time, depending on the category of data and the manner in which it was collected. The exact periods are recorded in the register of processing activities drawn up by Hacon Containers BV.

When determining the applicable retention periods, Hacon Containers BV first and foremost took into account the statutory (minimum) retention periods. These include the statutory obligation to retain accounting information. Furthermore, Hacon Containers BV has, where possible, aligned itself with the retention periods included in the Wbp Exemption Decree. For example, a retention period of up to one year after the termination of the relationship between the parties applies to the customer's contact details. Finally, Hacon Containers BV has been guided by its own interests and those of its customers in determining the retention periods. For example, it may be important for both parties that documents in which (further) agreements are laid down are retained for longer than two years. If such documents (e.g., email correspondence) contain personal data, they will also be retained.

With regard to the data collected via cookies on the website, the retention periods as described in the Cookie Statement (see elsewhere on this website) apply.

What are my rights?

According to the law, you are a ‘data subject’ and data subjects have a number of specifically defined legal rights. You can submit a request to Hacon Containers BV to view, receive, change, or have your personal data deleted. You can also object to the (further) processing of your data. If Hacon Containers BV processes your personal data based on your consent, you can withdraw that consent at any time. For all these matters and for other questions, please contact:

Hacon Containers BV
Bunschotenweg 131
3089 KB Rotterdam
0181 263466
info@hacon.nl

Hacon Containers BV will respond to your message within one month.

If you believe that Hacon Containers BV is acting in violation of applicable laws and regulations regarding personal data, you can submit a complaint to the Dutch Data Protection Authority (Postbus 93374, 2509 AJ THE HAGUE).

Does Hacon Containers BV use automated decision-making?

No automated decision-making takes place at Hacon Containers BV.

What else do I need to know?

1. In order to implement a sound privacy policy, Hacon Containers BV has drawn up a register of all the ways in which it processes personal data. For each type of processing, the purpose, basis, and retention period are included, among other things. If you feel that this Privacy Statement does not provide you with sufficient information, you can request access to that register.
2. Hacon Containers BV has taken appropriate technical and organizational measures to protect your personal data. A description of these measures is also included in the processing register. Hacon Containers BV periodically assesses whether these measures are still adequate.
3. The privacy policy of Hacon Containers BV also applies to matters unrelated to its relationships with its customers. For example, there is also a retention period for data relating to job applicants.
4. Hacon Containers BV ensures that all its employees are familiar with its privacy policy and that they are also aware of its importance. All employees are obliged to keep personal data confidential.
5. From time to time, it will be necessary to amend this Statement. Hacon Containers BV reserves the right to do so. We recommend that you check this Statement occasionally for any changes.